Contact LumiZen Crystal

Questions about crystals, orders, logistics, or customization? Please send a message including the product name or order number so we can assist you quickly. You can contact directly via email at 345799180@qq.com or WhatsApp at 86 13922141420

Order Support

For order questions, include the email used at checkout and your order number. For damaged or incorrect items, include clear photos of the packaging and the crystal within 72 hours of delivery.

Product Questions

If you want more photos, a size reference, or help choosing a piece, tell us which crystal you are considering and what you would like to know.